Our story
Built on experience.
Driven by curiosity.
Mindful Things was founded by Ian Richardson, a technology entrepreneur and software developer whose career spans systems analysis, software engineering, business leadership and user-centred design.
Ian’s career in technology began in the late 1980s, during the early development of the personal computer software industry. He went on to found and manage software businesses, lead multidisciplinary development teams and work on technology projects for some of the world’s best-known organisations.
His professional experience includes systems development and consultancy involving BP, British Airways, Jaguar Cars, British Telecom, Honda, Nokia, Morgan Stanley and major British financial institutions.
As a founding director of tw2.com, Ian helped grow the business from 20 to 115 employees, establishing departments covering software development, project management, usability, marketing and business strategy. Particularly important was a dedicated user-centred design team, bringing together expertise in psychology, human behaviour and interface design to make complex software easier and more intuitive to use.
Throughout, Ian has kept a particular interest in the relationship between people and technology: not simply what software can do, but how it can genuinely improve the experience of the people using it.