Support
How can we help?
Both apps are in private testing, so the answers below are short. If yours isn’t here, email hello@mindfulthings.co.uk and we’ll help.
Mindful Navigation
Can I download Mindful Navigation?
Not yet. It’s in private testing on iPhone and isn’t on the App Store. Email us if you’d like to hear when it is.
Where does it work?
Mindful Navigation currently covers England.
Why is my route longer than other apps suggest?
That’s by design. Mindful Navigation puts the quality of the journey ahead of raw speed, looking for calmer roads that skirt round towns. The three styles let you choose how much time you’re happy to trade: Mindful stays close to the quickest time, while Relaxed and Leisurely give the route more room for a nicer drive. Each option shows its time and distance before you set off.
Can I avoid motorways or dual carriageways?
Yes. Both are optional settings in the app.
Does it work without a signal?
Routes are planned on your iPhone, so planning doesn’t rely on a connection.
Does it work with CarPlay?
Not at the moment. Mindful Navigation is an iPhone app.
I’m testing it and found a problem.
Thank you! Please email hello@mindfulthings.co.uk with roughly where you were going and what happened. A screenshot really helps.
Together
Can I download Together?
Not yet. Together is in private testing on iPhone and isn’t available through a public App Store or TestFlight link.
Someone sent me an invitation link. What do I do?
If you have Together installed, open the link on your iPhone and you’ll review the invitation inside the app. If you don’t, ask the person who invited you how to get set up, then reopen the original link.
My invitation link says it’s unavailable.
The link may be incomplete or no longer valid. Ask the sender for a new invitation.
Is sharing on by default?
No. Sharing is opt-in: nothing is shared until you choose to turn it on.
Who can see my location?
Only the individual people you choose to share with, and only after they’ve accepted your invitation (or you’ve accepted theirs). Nobody else, including us, looks at it.
Can I pause or stop sharing?
Yes, at any time, from within the app, either for everyone or for one person. While paused, nobody can see your location; when you stop sharing, your last shared location is deleted from our server.
How do I delete my account?
In-app account deletion is coming soon, before Together’s public release.
Anything else
Email hello@mindfulthings.co.uk. See also our privacy information.